We are an online
store only, and do not have a physical storefront or catalog.
The best way to contact
us is via email, but if you
prefer you can call Toll Free 1-866-485-0146.
We accept American Express, Visa, Discover and Mastercard. Credit
are processed through industry standard secure servers, but if you
to order offline you may contact us directly at
firstname.lastname@example.org or call 1-866-485-0146 (toll free) to order by phone..
All orders taken on Custom Knits for Baby.com are 100% secure and
128 bit secured socket layer which is highest standard for online
Our Store is hosted by Pangea Webhosting and our cart is secured thru Authorize.Net Servers and thus all
information including credit card info is fully secure.
Orders are shipped via USPS Priority Mail. A flat rate shipping charge
of $5.95 will be applied to each order shipped to locations within the
USA. Overseas orders will be charged the appropriate amount when it has
been determined. All of our items are custom knit. We strive to ship
orders within 3 weeks of receipt and let the customer know via email
exactly when it has been shipped.
If you need a gift by a
specific date please note that date on your order. Indicate the date needed and we will do our best to accomodate you.
There may be times when shipping has to be upgraded to expedite the
delivery of your RUSH order. You will be advised of this by email
before the change takes place.
If you are not completely satisfied with your purchase it may be
within 14 days, unused and in original condition, for a complete
(excluding shipping charges). Personalized items are only
defective. If an item is ordered incorrectly by the purchaser we
will remake the sweater for a nominal labor and materials charge of
|Return of Merchandise
FREE gift wrapping! Your gift will be wrapped in occasion
appropriate paper with
a gender appropriate bow, and a free ocassion appropriate gift
your personalized message. You can record your message at
Gift certificates and coupons may be redeemed by using appropriate
codes upon checkout.
|Gift Certificates & Coupons
All of our sweaters and gifts are custom knit in the USA on home
machines. We stand behind all of our products. We welcome your
and comments. Don't see what you want? Contact us and we will do
we can to accomodate your request.
Custom Knits for Baby
121 Delay Road
Harwinton, CT 06791
1-866-485-0146 (toll free)
M-F, 9AM-6PM (CST)